Tuesday, December 4, 2007

What am I?



Here i am declaring about my self what am I? I have some affirmative cards.

Those are...





  1. I'm cool, calm and funny.

  2. I am matter.

  3. I have many good friends.

  4. I am confident and positive.

  5. I can do enjoy with my works.

  6. I have Enthusiasm.

  7. I am a happy and pro-active person.

  8. I choose my behaviour.

  9. I smile a lot.

  10. I am content.

  11. I am capable and strong.

  12. Every day is exiciting.

  13. I'm Important.

  14. Life if fun and journey.

  15. Friends are great pleasure to me.

  16. I'm a good friend.

These are the positive things should be useful in your life to do achieve your goals and ambit ions.

Obejectives

Hi, every body...

To day my training class is about Objectives. Those are the main things about..

Objectives: Check list / Expectations

  • Graduated discipline in the following criteria:
  1. Timeliness
  1. Leaves
  2. Issues
  3. Core standards of Behavior
  4. Updating the Manager of any difference in the regular functioning

  • Understanding of team PLA’s (Performance Level agreement)
  • Liaison with reporting manager to understand plan of action for the day.
  • Act as a point of contact for process related queries.
  • Cascade procedural updates in a simple and timely manner.
  • Responsible for handling work allocation during Manager’s absence.
  • Liaison with the reporting manager and ensure that team related reports are rolled out on time.
  • Arrange for structured team meetings at regular intervals.
  • Enthusiasm to take up extra responsibility. “Can do approach”.
  • Excellent process knowledge.
  • Good performance in terms of quality, productivity, core standards etc.
  • Ability to learn quickly & transfer knowledge appropriately.
  • Planning & Organizing skills.
  • Reasonably good communication skills.
  • Good interpersonal skills.

Criteria’s to evaluate a Team member:

          Business Awareness: Understanding the products and / or services supplied by the department, and their relevance to customers and other parts of the organization.

          Communication: Listening to and speaking with others, ensuring mutual understanding.

          Customer Service: Understanding internal and external customer requirements, taking appropriate actions to build relationships based on trust and confidence.

          Planning & Organizing: Establishing an appropriate course of action for self and / or others to accomplish a specific goal.

          Teamwork: Working co-operatively and sensitively with others to achieve team goals.

Work Standards: Producing high standards of work to achieve productivity / quality targets for self and others.

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